Cognitive Reframing – It’s Not About What Happens To You, But How You Fame It

One of the hardest things in the world to deal with is negative feedback. We all like to hear positive things about ourselves to boost our self-esteem and confidence, but negative feedback can play an important role in our development too. This only works if you can take that feedback in the spirit it was meant in, rather than being hurt and offended, but how can you get better at not taking things personally getting negative comments on social media can feel like an attack on your small business.

If you take the time to thoughtfully respond, however, you can take control of the situation and turn negative feedback into a positive experience for your business.